1. You must have a confirmed booking through BarceloPro.com or through our Call Centre.
2. The rate terms and conditions found must completely match the terms and conditions of the rate booked at BarceloPro.com*:
- same data: hotel, room type, number of guests, stay dates and duration.
- same terms and conditions: currency, sale, payment, amendment/cancellation* terms of the booking, etc.
*In the event that the cancellation and/or the modification policies do not coincide, the most restrictive policy shall prevail.
3. You must send your request within 24 hours of your purchase and at least 24 hours before your arrival at the hotel.
4. The form sent must include a screen shot of the cheaper tariff found on another website, with the date and time of the said tariff included.
5. The customer has a 24-hour time limit for sending the match request.
6. If the cheaper Internet tariff corresponds to a booking of several nights, the guarantee covers the final price of the complete reservation, not the tariffs corresponding to each individual night.
7. The cheaper tariff found shall be net of taxes associated with the city/country in question, or of taxes of other kinds associated with the room tariff.
8. The total difference found on another website must be more than €5. In the event of a price difference of more than 25%, and unless prohibited by law, Barceló Hotel Group reserves the right to modify or cancel this offer and the terms and conditions at any time and at its sole discretion.
9. When a match request is made at the end of a weekend, in other words, from Friday at the 16,00 hours a day (GMT + 2/+) verano/invierno depending on opening hours of 1, the price match may be delayed until Monday (GMT + 2/+ 1 according to of verano/invierno opening hours).